Seventh Dimension - Cultivating a Great Place to Work® in Kuwait
Jana Saab – Content Writer
This case study explores the journey of Seventh Dimension, a leading Kuwaiti company in retail, distribution, e-commerce, and personalized business solutions. They specialize in smart devices and accessories, boasting 14 years of experience and a commitment to quality that evolves with technology.
Embracing a Culture of Excellence
Two years ago, Seventh Dimension embarked on a path to becoming a Great Place to Work® certified company. Their motivation? Benchmarking themselves and gaining unbiased employee insights. As President Mr. Adel Alshatti explains, “We wanted to understand how our people truly perceive us.“
The COVID-19 pandemic presented challenges, but Seventh Dimension persevered in fostering a healthy work environment. The Great Place to Work® Trust Index© Survey proved invaluable, providing actionable employee feedback.
“We translate insights into actions,” Mr. Alshatti emphasizes. “Some initiatives have been well-received, while others require further refinement.”
The company prioritizes fairness and impartiality. While celebrating their early achievements in these areas, Mr. Alshatti acknowledges the need for continuous improvement to maintain their position as one of Kuwait’s best workplaces.
The Power of Certification
Great Place to Work® certification has broadened Seventh Dimension’s horizons. Mr. Alshatti highlights, “It opens doors to new possibilities for growth.”
Employee commitment fuels their success. Recognition as a Great Place to Work® fosters pride and strengthens their reputation. It also aids in attracting top talent. “It’s not just about the certificate,” Mr. Alshatti clarifies, “it’s about the continuous journey.“
Investing in employee well-being and fostering a sense of ownership boosts motivation and drives company success.
Cultivating a Winning Culture
Great Place to Work® coaches provided guidance and support, identifying key areas for improvement. Mr. Alshatti underscores the importance of the initial steps. “The initial fairness focus area improvements significantly impacted the company culture.”
Focusing on fairness, they addressed concerns within the warehouse department by engaging in open conversations with the team leader. Team-building activities were implemented to enhance employee motivation. “Even small changes can have a significant impact,” Mr. Alshatti affirms.
Prioritizing Impartiality
Impartiality is paramount to Seventh Dimension’s growth. Through the Trust Index© Survey, they achieved a remarkable 28% increase in their impartiality score within nine months (from 60% to 88%).
Furthermore, the company actively fosters open communication channels among employees. “To attract the right clients, you need a healthy work environment,” concludes Mr. Alshatti.
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